Frequently Asked Questions

Who is the Butterfly Pillow designed for?

Made for side and back sleepers who wake up with a stiff neck or sore shoulder, or keep adjusting their pillow through the night. Its shape supports the space under your neck and gives your shoulder more room. If you’ve tried other pillows without finding one that feels right, this could be the one for you.

I'm a side sleeper, will the shoulder cut-outs actually help?

Yes, it's the whole reason the pillow exists. Most pillows lift your head but ignore your shoulder, so your full body weight crushes one joint for 8 hours. The bePampered Butterfly Pillow has deep cut-outs on both sides so your shoulder drops in instead of getting flattened. You stop tossing because there's nothing to escape from. Most side sleepers feel the difference on the first night.

Does it work for back sleepers too?

Yes. Both sides work for back sleeping. Most back sleepers settle on the lower 9cm side, which cradles your head in the centre and supports the natural curve of your neck without pushing your chin forward. If you switch positions during the night, you can roll between the two sides without losing alignment.

Can stomach sleepers use it?

You can use it if you occasionally roll onto your stomach during the night. The lower 8 cm side may feel more comfortable in that position, but the pillow is designed mainly for side and back sleepers. If you sleep on your stomach most of the night, a flatter pillow would likely suit you better.

Is the pillow soft or firm?

Medium-firm. Supportive enough to hold its shape under your full body weight all night, soft enough that you don't feel like you're lying on a brick. The dense memory foam gives slowly to your head and shoulders rather than collapsing. It's the support level the physios who stock it call "consistent" - not the squishy hotel-pillow feeling, not the rigid foam-block feeling.

Will the pillow feel strange or different at first?

It might. After years on a flat pillow, the contour shape feels different on night one as your head sits in a cradle instead of floating on top, and your neck gets held in a position it isn't used to. Some people feel the difference immediately. Others take up to 3–7 nights to adjust as the muscles around the neck and shoulders learn to relax into proper alignment. 

How to use the Butterfly Pillow?

Place your head on the central dip, shoulder drops into the cut-out - diagonally opposite to another shoulder not on top of it. See below what this looks like

Every person is different so try what is comfortable for your sleep position.

Frequently Asked Questions

How does this bePampered pillow help with the sleep quality?

By perfectly cradling your head, neck, and shoulders, the bePampered Butterfly pillow eases muscle tension, supports natural spine alignment, and unlocks deeper, uninterrupted sleep. 
Its contoured shape helps you find a comfortable sleeping position, so you can settle in and wake feeling more rested.


How long does it take to get used to the pillow?

Most customers adjust within a few nights. Some may take up to 1-2 weeks as their body adapts to the new, healthier posture.

How should I use the pillow for best results?

Place your head in the center cavity with your neck supported by the raised contour. Adjust to the side or back position based on your sleeping style.

What is the pillow made of?

Our bePampred Butterfly pillow is crafted from high-quality, CertiPUR-US certified memory foam, which is hypoallergenic and resistant to dust mites, ensuring safety, comfort, and durability.

Can I clean the bePampered Butterfly Pillow?

The pillow includes a removable pillowcase that's machine washable. Undo the middle button, slip the case off, and wash it at 30°C on a gentle cycle. Air dry only -  DO NOT tumble dry.